Our services

We provide much more than waste collection. Everything we do centers on managing waste responsibly — and on the people and places it affects.

Collection & cleaning

Doorstep collection, sorting, street cleaning and safe disposal.

Waste collection and transportation

We collect waste from your doorstep in small vehicles and take it to the transfer station. After salable items are sorted out, the rest is loaded onto large vehicles and taken to the landfill site at Bancharedanda, Nuwakot.

Waste segregation

We teach residents to keep household waste in two parts — compostable and non-compostable — and collect each on separate days. A campaign is under way to bring this to every area, and salable items are also sorted at transfer stations.

Roadside trash bins

Together with local governments, we have installed small bins on roadside poles in many settlements, so pedestrians have an easy place to drop small litter.

Regular road cleaning

Staff are assigned and regularly deployed to sweep roads within our service areas as required.

Management of dead animals

Dead animals found within our service areas are removed and managed safely.

Recycling & compost

Turning waste back into compost, paper, pipes and organic food.

Compost production

Degradable waste that is collected separately is turned into compost using the pile method.

Paper recycling

At our own paper processing plant in Gokarna, Kathmandu, old paper is made into recycled paper that we use in our offices and also sell.

Plastic recycling

Waste plastic is recycled into pipes at a plant in the Balaju Industrial Area, run by Nepal Valley Engineering and Auto Works Pvt. Ltd., a company owned by Nepsemyak.

Organic farming

Using the compost we produce, organic vegetables are grown on rented land and sold to members of the Nepsemyak family.

Community & partnerships

Awareness, training and coordination that make clean habits last.

Community mobilization

By mobilizing community members, women’s groups, social organizations, clubs and schools, we help waste initiatives take root in each neighborhood in a sustainable and effective way.

Training

We train students, women, representatives of local organizations and others in sorting waste, putting it to use and producing compost.

Public awareness programs

We run ongoing awareness programs on waste management and environmental protection, together with local residents.

Cleaning campaigns

We organize campaigns to clean public places such as rivers, roads and temples.

Interaction programs

From time to time we hold interaction programs on sustainable waste management with customers, local organizations, elected representatives, government staff, security agencies, hospitals, schools and colleges.

Inter-institutional coordination

We coordinate with organizations working in fields similar to ours and with others involved in waste management.

How we work

The routine behind every collection round.

  1. 01

    Waste is collected only from registered houses.

  2. 02

    Collection starts at 5 or 6 AM on schedule and aims to finish by 7 AM on main roads and by 2 PM elsewhere.

  3. 03

    Main roads are cleaned daily. Other roads are cleaned, and their dust collected, once a week by 7 AM.

  4. 04

    Collected waste goes to a collection center or transfer station, where as many reusable items as possible are sorted out.

  5. 05

    Separating waste at the source — the customer’s home — is the priority.

  6. 06

    Degradable waste is collected twice a week and non-degradable waste once a week.

  7. 07

    Awareness programs are held once a month in different neighborhoods.

  8. 08

    Reusable waste is sold and distributed; only waste that cannot be reused goes to landfill.

  9. 09

    Organic waste is turned into compost in existing or newly built compost pits. Reducing waste is a top priority.

  10. 10

    Compost is sold to farmers at an affordable price and also used for roadside plants.

  11. 11

    Seedlings are provided for the “one house, two trees” concept, and residents are helped to grow gardens on vacant land.

  12. 12

    Roadside tree planting and pruning are carried out with the cooperation of local residents.

  13. 13

    Roadside bins for small litter are emptied by our collectors once they are full.

How service fees are set

The principles we follow when fixing fees.

Questions about your fee? Read the FAQ
  • Set different rates based on the amount or weight of wet, dry and hazardous waste generated.
  • Charge households and businesses monthly or quarterly fees based on the waste they produce.
  • Collect user fees for additional services such as road sweeping, drain cleaning and cleaning public areas.
  • Recover outstanding dues from the municipality through proper invoicing.
  • As the system becomes efficient and generates revenue, the municipality’s spending on waste management can gradually fall.
  • Link fees to service quality and performance to ensure accountability.

Missed a collection or have a question?

Send us a message or call your nearest office. Our team will get back to you as soon as possible.